Your Project Partner from Start to Finish
At TCH, we don’t just supply products—we deliver comprehensive project support from planning to post-installation. With a focus on efficiency, precision, and long-term performance, our service offerings are engineered to reduce risk, eliminate delays, and maximize value across every phase of your construction or renovation project.
Whether you’re managing a new build, tenant improvement, or large-scale retrofit, TCH is the partner that keeps your jobsite running smoothly.
Industry-Leading Services That Power Project Success
Aftermarket Services
Extend the life of your doors and hardware with targeted upgrades and maintenance from our dedicated Aftermarket team. We help you maintain compliance and operational safety long after installation. Our field experts will make an assessment regarding commercial door repair or replacement.
- Improve building safety and overall access control
- Extend the usable life of doors, frames, and hardware
- Identify and resolve code violations or performance issues
- Lower emergency repair costs through proactive maintenance
Pre-Install Services
With Pre-Install, doors, frames, and hardware arrive at the jobsite fully prepped—ready for streamlined installation. All work is completed in our controlled facility to ensure precision and quality.
Key Benefits:
- All equipment pre-installed on the door, Tested & Certified at the TCH facility
- Significant reduction in on-site labor hours and costs
- ‘Plug & Play’ Installation shortens project timelines
- No missing parts or hardware mismatches
- Enhance jobsite safety and cleanliness
Door-in-a-Box®
Our industry-leading Door-in-a-Box® (or security-in-a-Box) system delivers complete opening assemblies with all parts clearly labeled and packed by opening. It’s the easiest, most accurate way to install commercial door systems.
Key Benefits:
- All components for one opening in one labeled box.
- Prevents missing parts or short-supplied hardware
- Speeds up field installation
- Simplifies staging, tracking, and inventory on-site
- Door panels and relevant labeled boxes on one palette.
Contractor Assistance Program (CAP)
TCH’s CAP program bridges the gap between construction closeout and long-term operation. We assume responsibility for hardware service calls, allowing contractors to focus on project delivery while building owners gain dedicated post-install support.
Key Benefits:
- Smooth, stress-free turnover from contractor to building owner
- TCH manages all hardware diagnostics and repairs
- Fast technician dispatch and service tracking
- Warranty claims and records are managed directly by TCH
- Contractors wrap up cleanly; owners receive ongoing support
With nine strategically located facilities, TCH is ready to support your project from pre-construction to punch list—and beyond. Let us streamline your workflow, minimize costly delays, and help deliver safe, secure, and code-compliant environments.
Connect with us to experience service that starts strong and stays with you.
FAQs:
Physical access control systems (PACs) manage who can enter specific areas within a facility based on user credentials. TCH designs systems where users must present authorized credentials—like cards, mobile phones, or PINs—to unlock doors, ensuring real-time security and auditability across commercial facilities.
We centralize your access control, video surveillance, and intrusion systems under a unified management platform. This reduces operational silos and enables coordinated responses, simplified reporting, and centralized credential control across your entire facility.
Our video surveillance offerings from brands like Hanwa include High-definition imaging (up to 4K, Night vision and thermal imaging, AI-based motion detection and object recognition, Cloud or on-premise video storage, and Real-time alerts and mobile streaming. All systems are designed to comply with industry standards like ONVIF, ensuring cross-compatibility and performance.
Video systems deter threats, provide visual verification of events, and support incident investigations. Integrated video also supports access validation, allowing operators to match footage with entry logs for multi-layered security enforcement.
Our PM programs include credential system diagnostics, Reader and controller testing, Battery and power supply checks, Software/firmware updates, Verification of compliance logs and alarms. These services help ensure uptime, maintain system integrity, and extend the lifespan and integrity of your technology.
Yes. TCH integrates access control and video surveillance into one centralized platform. This unified system simplifies security management, offering real-time monitoring and coordinated responses that enhance situational awareness and operational efficiency.
We support multiple credential options, including Proximity cards (125 kHz), Smart cards (13.56 MHz), Mobile credentials (BLE, NFC), Keypads/PIN codes, and Biometric readers. This flexibility allows businesses to customize access levels while offering convenience and secure entry management for employees and authorized visitors.
TCH offers hardwired, wireless, and hybrid solutions based on your infrastructure. We assess building layout, signal interference, bandwidth needs, and system goals to recommend the best mix for reliable coverage and performance.
TCH recommends quarterly or biannual servicing, depending on facility complexity and usage. Preventive maintenance ensures readers, door controllers, power supplies, and software are fully functional, reducing the risk of system failure or security breaches.
TCH provides full support during installation, from system design to implementation. We offer Onsite consultations and system design, Credential planning and database setup, Hardware and software installation, and Training for administrators and staff.
It's a delight to work with TCH. Your Project manager Bob is one of the most professional in my trade.
Project manager at Large GC, Minnesota